Job Title: E-Commerce Operations Specialist – Part-time
Location: Cairo [Hybrid]
Job Summary: The E-commerce Operations Specialist ensures smooth and efficient e-commerce operations by managing order processing, inventory control, and customer service. This role involves optimizing processes, collaborating with various departments, and using analytical tools to drive operational improvements. The specialist will work closely with the e-commerce team to enhance overall efficiency and customer satisfaction.
Key Responsibilities:
Manage the entire order fulfillment process, ensuring accurate and timely processing.
Monitor and maintain optimal inventory levels.
Address customer inquiries and resolve issues promptly.
Collaborate with marketing, IT, and logistics teams to streamline operations.
Analyze performance metrics and prepare regular reports for management.
Maintain strong relationships with vendors and suppliers.
Qualifications:
Bachelor’s degree in Business, Operations Management, or a related field.
2-5 years of experience in e-commerce operations or supply chain management.
Proficiency with e-commerce platforms and analytical tools.
Strong organizational and problem-solving skills.
Submit your resume to sec@afdljobs.com
Subject: E-commerce Operations Specialist
